In 2018, we saw an increasing demand for blue-collar workers but what does 2019 have in store for the industry? I have been in the staffing industry for over 25 years, and as much as temporary workers have come in and out the door, I have seen technology change things at a rapid pace. As the old saying goes, the only thing constant is change.

Employee First

When there is effort placed to make an employee’s experience better, it encourages them to work more and at their best. An increase in productivity also means happy clients. In my opinion, putting employees first starts at the very beginning of the process.

Right now, recruiting is still the same lengthy process with applicants sitting inside a room for more than 2 hours at a time, filling out applications and going from one agency to another. Often times, these individuals cannot afford childcare, which means that their children are also going through the same long process waiting for them. Can you imagine yourself in the same situation during extreme weather conditions?

It is for this exact reason that there should be a better process for people who only want to make a decent living. The universal ID technology is also applicable to the blue-collar worker, in fact, it’s the most beneficial. The era of filling out a mountain of paperwork is long gone and taking its place is a work ID unique to the employee’s work history, certifications, and training records. With just one click of a button, an agency will be able to check and verify this information, saving time and giving more opportunities for the right candidate.


In this day and age, why is transparency becoming more important to agencies, clients, and employees? In my opinion, transparency instills trust and openness, which creates effective communication which is specially beneficial to avoid liabilities and disputes within the company. In essence, it keeps everyone happy and safe. Fortunately for us, technology has made it easier to be transparent between all parties involved.

A perfect example is having a centralized database that remains transparent for an agency, client, or employee to have access to its content for reference when the need arises. However, blockchain technology enables it to be irrefutable because not one of the parties involved can alter it. Whether it be employment contracts, NDAs, sexual harassment training, or even evidence of injuries sustained during working hours, because it is kept in a secure database that cannot be questioned, it gives transparency and fairness to everyone involved.

Mobile-centric Communication

The benefits of going mobile in the staffing industry is no longer contained to just recruiting. It’s fast becoming a mobile-only world and everyone has to keep up. Which is why we’re seeing the rise of bilingual mobile-centric applications catering to the staffing world. Technology will make it possible for both agency managers, clients, and employees to fill job vacancies, sign on-boarding documents, receive job reminders, report injuries, and so much more with just one click of a button.


Technology has a place for all areas of the staffing industry to help current processes become more efficient and to keep an agency’s compliance future-proof. At the end of the day, no matter how much technology changes the culture, these advancements are made solely for the benefit of the heart and soul of the staffing industry – its people. For that reason, it is best to work with a platform that was built by people who understand your goals and needs. Here at WurkNow, we have blended over 60 years of knowledge in the technology and staffing industry to create a workforce management platform that sets a new standard for the blue-collar industry. It takes only a minute, schedule a consultation with us today.